Privacy Policy
Table of Contents
1. Purpose
The purpose of this privacy policy is to:
- Communicate the personal information handling practices of Pitch Wizard
- Provide a comprehensive understanding of the types of personal information we hold and how individuals can access or correct this information.
- Enhance transparency and compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Authorisation
Pitch Wizard complies with the Privacy Act 1988 (Cth), including the 13 Australian Privacy Principles (APPs), which regulate the handling of personal information. This policy is authorized under the Privacy Act.
3. Definitions
3.1 Personal Information
Personal information is defined under the Privacy Act as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not. Examples include names, addresses, phone numbers, and email addresses.
3.2 Sensitive Information
Sensitive information includes:
- Racial or ethnic origin
- Political opinions
- Membership of a political association
- Religious beliefs or affiliations
- Philosophical beliefs
- Sexual orientation or practices
- Criminal record
- Health information
- Genetic information
- Biometric information or templates
4. Collection
4.1 Solicited Information
Pitch Wizard collects personal information necessary for its functions, course enrolment, and administration.
Personal information is typically collected directly from you or your authorized representative. We collect this information through forms, online systems, and interactions with our support services.
4.2 Unsolicited Information
In some cases, Pitch Wizard may receive personal information without having sought it. When this occurs, we will determine if the information is relevant to our functions. If not, we will destroy or de-identify the information in accordance with the Privacy Act.
5. Notification
5.1 Notifying the Individual at Collection
When collecting personal information directly, Pitch Wizard will take reasonable steps to notify you of:
- Our contact details
- The facts and circumstances of the collection
- Whether the collection is required or authorized by law
- The purposes of the collection
- The consequences if the information is not collected
- Our usual disclosures of personal information
- How to access and correct your personal information
- How to make a privacy complaint
6. Use and Disclosure of Personal Information
6.1 Primary Use
Pitch Wizard uses personal information primarily for:
- Delivering educational programs and services
- Managing enrolments and assessments
- Providing support and communication related to your course
6.2 Secondary Use
We may use or disclose personal information for secondary purposes if:
- You have consented
- The secondary use is related to the primary purpose and you would reasonably expect such use
- Required or authorized by law
We may share personal information with:
- Government authorities for compliance and reporting
- Third-party providers supporting our operations
7. Data Quality
Pitch Wizard takes reasonable steps to ensure the accuracy, completeness, and currency of the personal information we collect. We maintain and update personal information as necessary or when you advise us of changes.
8. Data Security
We implement security measures to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorized access
- Modification or disclosure
Personal information that is no longer required is securely destroyed or deleted in accordance with our Records Management Policy and the Privacy Act.
9. Privacy Impact Assessments
For high-privacy risk projects involving new or changed ways of handling personal information, Pitch Wizard conducts Privacy Impact Assessments (PIAs). PIAs identify potential privacy impacts and recommend measures to manage, minimize, or eliminate those impacts.
10. Access and Correction
10.1 Access and Correction under the Privacy Act
You have the right to request access to personal information that we hold about you. You can also request corrections if you believe the information is inaccurate, out-of-date, incomplete, or misleading. We will respond to these requests within 30 days and will not charge fees for access or correction requests.
10.2 Access, Amendment, or Annotation under the FOI Act
You may also request access, amendment, or annotation of your personal information under the Freedom of Information Act 1982 (FOI Act). We respond to these requests in accordance with the FOI Act, and you may seek an internal review or request the Australian Information Commissioner to review our decision.
11. Complaints
If you have concerns about how we handle your personal information or believe we have breached the Privacy Act or the APPs, you can complain in writing. We will respond within 30 days. If dissatisfied with our response, you can escalate the complaint to the Office of the Australian Information Commissioner (OAIC).
12. Privacy Contact Officer
For questions or concerns about how we handle personal information, or to make requests for access or correction, contact:
Privacy Officer
- Name: Christoph Blickling
- Email: info@pitchwizard.com.au
13. Review
This privacy policy is reviewed every two years or as required to ensure compliance with legislative changes and organizational practices.
14. Website Usage and Data Handling
14.1 Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
14.2 Cookies
- Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
14.3 Data Retention
- User Profiles: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
14.4 Rights Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
14.5 Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. This helps us prevent spam and maintain the integrity of our website.
